What is sales capacity?

How much can your sales org produce - what is its revenue potential? We could think of this as the size of your company’s engine.

  • You may have a 12 gallon tank at the beginning of the year. This can take you up to 200 miles.

  • If you keep hiring you can add capacity.

  • As a new hire ramps up, their mileage improves. This happens as they start to build pipeline through a better understanding of the industry and the product they are selling.

As you build your sales capacity model. You want to understand how many opportunities you can expect a BDR to bring in and plug that into your Sales Formula (Number of Sales Meetings) X (Conversion Rate) X (Average Contract Value).

  • Based on your Sales Formula, each BDR should have an annualized target they are expected to hit when they are fully ramped

  • As you add BDRs to your team you can start to plan out the impact this can have on your number of Sales Meetings and the downstream impact on revenue.

    • Caveat - BDRs have a ramp time. You might have 3 reps on board, but only 1.5 ‘full-capacity’ reps at a given point in time.



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Unlocking Success: A Simple Sales Framework for Healthcare Startups